Fortify Services Ontario – Locksmith, Doors, Windows & Garage Repair

Fix Experts

Privacy Policy

Fix Experts (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

Personal Information You Provide

  • Name and contact information (phone, email, address)
  • Service requests and appointment details
  • Payment information (processed securely through third parties)
  • Communication preferences
  • Feedback and reviews

Information Collected Automatically

  • Website usage data (pages visited, time spent)
  • Device information (browser type, operating system)
  • IP address and location data
  • Cookies and similar technologies

 

How We Use Your Information

We use your information to:

  • Provide garage door, locksmith, and renovation services
  • Schedule appointments and send service reminders
  • Process payments and maintain records
  • Communicate about services and promotions
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and security threats

 

Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers and contractors who assist in our operations
  • Payment processors for transaction processing
  • Legal authorities when required by law
  • Professional advisors (lawyers, accountants)

 

Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure data storage and transmission
  • Regular security assessments
  • Employee training on data protection
  • Limited access to personal information

 

Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information
  • Withdraw consent for certain uses
  • File a complaint with privacy authorities

 

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Service records may be kept for warranty and legal compliance purposes.

 

International Transfers

Your information may be processed and stored outside of Canada. We ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

 

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

Fix Experts
12 Woodstream Blvd, Vaughan, ON L4L 8C4
Phone: +1 289 813-5299
Email: info@fixexperts.ca

Contact Us

Fix Experts is ready, right now – call us at +1 289 813-5299